The State of Texas Office of the Comptroller is warning Texans about a telephone scam called Caller ID spoofing. This is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Often, this scam can be used to trick you into giving away valuable personal information. Recently, the Comptroller’s office, like other companies and government agencies, has been the subject of a number of caller ID spoofing attacks, including a caller falsely warning taxpayers they have a tax liability and requesting a credit card number.
These scammers are putting your information at risk and trying to damage good customer relationships. In response, the agency is expanding its efforts to fight fraud and keep you safe and secure. If you are suspicious about a phone call that claims to be from the Comptroller’s office, remember these guidelines. For one, never give out personal information such as Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious. Use caution if you are being pressured for information immediately. Also, if you get an inquiry from someone who says they represent our agency, hang up and call the phone number on your account statement, in the phone book, or on our website to verify the authenticity of the request.
These same scammers may also try to request information by email. Use these same techniques to keep your information safe.