The Texas Department of Public Safety (DPS) is taking measures to address overcrowding at Drivers License offices. With a fast-growing population, these offices are seeing an increase in the number of Texans visiting them. Last year, 3.6 million Texans visited Drivers License offices. The long lines are inconvenient to Texas taxpayers, and are especially problematic for those that must miss school, work, and family commitments to conduct business.
DPS is advising Texans that many services can be completed on the phone, online, or by mail. The first step is to call 1-866-DL-RENEW (1-866-357-3639) to see if you are eligible. Because most of those that visit the offices can conduct their transactions without coming in, completing your services by phone, mail or internet, may save you time.
If you must go into the office, DPS offers a "Get in Line, Online" program on the DPS website, where you can reserve a space ahead of time. You can also reserve a drive test online up to three months in advance. Another option is that you can renew your drivers license early. And an early renewal will not affect the expiration date.
Overall, Mondays and Fridays tend to be the busiest times, and after holidays. Summer is also another high-demand season for DPS. If you can plan your visit while keeping these days in mind, it may save you time in line. While the DPS is working to address ways to make their offices more efficient, these strategies may save you time.